Terms and conditions
Reservations and payment. A deposit of 40% of the appropriate cabin rate is required to confirm reservation with final payment due 90 days prior to departure.
Cancellation and Refunds. All requests for cancellation must be made in writing. Cancellations received 90 days prior to departure will be fully refunded less an administrative fee of 5% of the applicable cabin rate per person. Please note that within the 90 day period all deposits and other payments are forfeited. In case a cancellation is received within the 90 day period (90 days and less prior to the beginning of the voyage), cancellation fee is 100% of the cost of the applicable cabin rate per person.
For these and other reasons mentioned below, passengers are strongly encouraged to obtain trip cancellation insurance.
Prices quoted are based on group participation, and no refunds will be made for any part of the program in which passengers choose not to participate, including any helicopter flight time (if applicable and which at the discretion of the captain and expedition leader may or may not be utilized). It should be understood that refunds will not be made to passengers who do not complete the tour for any reason whatsoever.
Victory Adventure Expeditions Ltd. (VAE) reserves the right to cancel any departure due to insufficient reservations up to eight weeks before the date of departure (Passengers may be offered alternative cruise dates.) VAE also reserves the right to cancel any departure up until the date of that departure due to force majeure or other circumstances beyond the control of VAE that prevents the operation of the tour (this also includes governmental and administrative decisions).
VAE is not responsible for any costs or penalties relating to air transport or other services that are cancelled. VAE is not liable for failure to provide the services or accommodations offered to the extent that such services or accommodations cannot be provided due to force majeure or other circumstances beyond its control.
Itinerary. The itinerary described is subject to change at the discretion of the expedition leader. This is an expedition to a remote and sparsely populated part of the world, and we expressly reserve the right to change the itinerary, the date or place of departure due to weather conditions, availability of anchorages, political conditions and other factors beyond our control without consulting the participants. It is understood that such decisions will be made in the interests of all passengers aboard and with regard to the safety of the vessel. Participants have no right to any refund or other considerations in the event of such itinerary changes. Nothing in this Itinerary is meant to signify the use of any specific design or model of helicopter. If a passenger misses any scheduled sailing of the vessel from any port or place, including any stopover, VAE shall not be liable for any costs, expenses or damages incurred by the passenger as a result of his/her action and no refund of fare shall be granted. Passengers and staff members who participate in tours agree that any photographs, that include their person, may be used by VAE for promotional purposes. Passengers may not charge for their appearance in any photographs.
Responsibility. The payment of a deposit or full payment for a reservation on this tour shall constitute consent to all the provisions contained herein.
VAE acts as a sales agent on behalf of the ship provider company and as a sales agent on behalf of transport companies, hotels, and other supplying services included in the program. However, VAE shall not be held responsible for property loss(es) or damage resulting from illness, personal injury or death which may be sustained by reason of, or while engaged on, any tour whether due to the ownership, maintenance, use, operation or control of any aircraft, helicopter, automobile, bicycle, boat, vehicle, state carrier or any other conveyance used in carrying out these tours. We can assume no liability due to any cause whatsoever whether caused by failure or delay or other irregularity, acts or omissions occurring during a tour under which the means of transportation or other service provided thereby is offered or supplied by owners, operators or public carriers for whom VAE acts only as agent.
VAE reserves the right (at its discretion) to alter or omit any part of the itinerary or change any reservation, feature and/ or means of conveyance without notice and for any reason whatsoever and without allowance or refund. We reserve the right to cancel any tour prior to departure, in which case payments will be refunded without further obligation on our part.
VAE shall not be responsible for any injury to person (whether or not resulting in death) or damage to property arising out of any act of war, insurrection, revolt or other civil uprising or military action in the countries of origin, destination or passage. The passenger is completely liable for damage or injury (to his/her own person, other passengers, ship, staff or other) caused by improper behavior. VAE or the provider gives all passengers medical insurance coverage to the value of 50,000 EUR per person, provided and implemented by the insurance company in accordance with the Insurer's general terms and conditions. Nevertheless, it is to be understood by passengers that the insurance company is an independent provider and the Insurance Policy is made between the passenger and the insurance company. VAE is not liable for any disagreements or misunderstandings that might arise between the passenger and the insurance company. Each passenger is fully responsible for resolving any issues that might arise from his/her contract with the insurance company. Poseidon Arctic Voyages reserves the right to substitute the insurance company. In case of substitution, the new insurance company is to provide an insurance policy that is sufficient for the expedition cruise by VAE described in these pages.
Passengers are not permitted to bring or have onboard any pets or animals, firearms, flammable or hazardous items, controlled or prohibited substances or drugs, contraband or items prohibited by any country or port to be visited. Baggage is transported entirely at the owner's risk.
In case of medical problems arising during the voyage, either on board or on shore, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs rests solely with the passenger and his/her Insurer. The onboard medical personnel (doctors) are independent contractors and work directly for the passenger concerned.
Insurance. All passengers are covered by the medical travel insurance policy provided and said policy includes emergency evacuation and repatriation to the value of 50,000 EUR per person. All passengers should read his/her policy's terms and conditions carefully prior to the start of the voyage and sign the appropriate insurance policy on board. Any risks, not covered by the insurance policy provided, are to be covered by passengers at his/her disposal and at his/her own expense.
The published rate is based on the prices, exchange rates, duties and taxes as known to VAE at the time of publication of materials and at the time of travel confirmation. VAE reserves the right to raise the published rate (for such reasons as but not limited to unforeseeable increases in exchange rates, duties, taxes, port fees and fuel prices) if considered necessary by VAE. VAE will inform passengers, tour operators or agents at least 30 days prior to departure. In the event of a price increase of more than 15% of the total price of the trip, passengers, tour operators or agents are entitled to cancel the trip without incurring any costs.
By forwarding a deposit the passenger certifies that he/she does not have any mental, physical or other condition or disability that would create a hazard for him/herself or other passengers. VAE reserves the right to cancel or withdraw any person as a member of a tour at any time.